Delivery Manager

We are looking for a Delivery Manager to join our team at Inetum Polska. The person in this position will be responsible for building and maintaining long-term relationships with clients, managing projects and supporting the sales of our IT products and services.

• Deliver projects and services in accordance with agreed contract terms and SLAs.
• Build and maintain strong client relationships (meetings, regular calls, reporting).
• Ensure profitability of projects within the assigned portfolio.
• Prepare and update annual client budgets.
• Launch new projects, including:
  • Assembling teams according to client requirements.
  • Onboarding new employees to the project.
  • Organizing work environment and access rights.
• Report service quality in line with client requirements.
• Identify new needs and opportunities for business growth.
• Collaborate with the sales department on technical and commercial proposals.
• Provide timely reporting.