Human Accent Ltd
1 month ago
Debtors Manager
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Company information
- Company
- Human Accent Ltd
- Location
- South Africa, Gauteng South Africa
- Posted
- 1 month ago
Job description
Our well-established client in the pharmaceutical industry has a vacancy for a Debtors Manager based at the Parktown office.
Name & Title of Direct Superior - Head of Finance
Number of Immediate Subordinates/ Direct Reports - 4-5
Main Purpose of Job
The Debtors Manager is responsible for the end-to-end management of the company's accounts receivable function, including governance, compliance and working capital management.
The manager is accountable for maximising cash collections, protecting cash flow, ensuring credit governance, maintaining customer master integrity, managing debtor risk, driving tender compliance and reporting requirements, ensuring credit insurance compliance, leading claims resolution and root-cause analysis, and producing accurate cash collection forecasts while developing a high-performing debtors team.
Minimum Requirements
EDUCATION
BCom Accounting/Finance
Credit Management qualification advantageous.
EXPERIENCE
6+ years accounts receivable experience.
3+ years managing a debtors team.
Experience managing a debtors book exceeding R500m and greater than 50 customers
Pharmaceutical/FMCG experience preferred.
Tender customer experience.
Strong understanding of credit risk management and collections processes
ERP experience (Sage Evolution or Intacct advantageous).
Intermediate to advanced Excel.
Key Performance Areas (Core, essential responsibilities outputs of the position)
Working Capital & Cash
- Achieve debtors day targets on both private and tender
- Minimise aged debt
- Deliver accurate weekly and monthly collections forecasts.
- Escalate collection risks proactively.
- Drive customer payment term compliance.
Debtors Governance
- Maintain complete debtor files.
- Ensure credit limits, terms and approvals comply with policy.
- Maintain customer master data integrity.
- Ensure all supporting documentation is electronically retained.
Tender Administration & Compliance
- Ensure supporting documents such as PODs are submitted timeously
- Visit tender customers regularly and develop strong relationships
- Oversee tender account reconciliations and issue resolution
- Monitor payment cycles and proactively resolve payment delays.
- Ensure monthly Delivery Uploads and Transaction Uploads to RSA Pharma databases are completed
accurately and on time.
- Ensure compliance with all pharmaceutical governance requirements.
Claims Management
- Lead investigation and resolution of pricing, shortages, returns, rebates and deduction claims.
- Reduce aged unresolved claims.
- Perform root-cause analysis and implement controls for prevention of controllable claims issues
Credit Insurance
- Ensure credit insurance compliance.
- Submit required reporting accurately and on time.
- Monitor insured limits and escalate exposures.
Customer Relationships
- Build relationships with key customers.
- Lead payment review meetings.
- Resolve disputes quickly.
Reporting - Aged debt reports. - Cash collection forecasts. - Claims dashboards and clearing
- Statement submissions
- Account reconciliations
- Credit exposure reporting.
- KPI reporting (eg debtor days)
Leadership
- Manage, coach and develop the debtors team.
- Standardise and document all processes and develop policies as required
- Drive automation and ERP improvements.
Ad-Hoc
- Other general projects and analysis as required by the business
Behavioural Competencies:
High attention to detail
Assertive but professional
Strong communication and stakeholder engagement skills
Analytical
Process improvement mindset
Drive, sense of urgency.
Ability to work independently and as part of a team, with limited supervision
Travel
Travel required to both tender and private customers as required
Please attach cv, qualifications, id and driver's licence
Required skills
- teamwork
- attention to detail
- assertiveness
- travel
- compliance
- leadership
- communication skills
- team management
- analytical skills
- drive
- governance
- business analysis
- excel
- automation
- independent work
- professionalism
- accounts receivable
- stakeholder engagement
- dispute resolution
- customer relationships
- process documentation
- kpi reporting
- policy development
- account reconciliations
- high-performing team
- credit risk management
- claims management
- credit management
- erp experience
- reporting requirements
- cash flow
- bcom accounting
- fmcg experience
- sage evolution
- sense of urgency
- credit insurance
- root-cause analysis
- ad-hoc projects
- pods
- supporting documentation
- customer master data
- credit limits
- working capital management
- intacct
- accounts receivable experience
- credit governance
- collections processes
- bcom finance
- erp improvements
- claims resolution
- process standardisation
- debtors manager
- payment cycles
- pricing claims
- aged debt
- cash collections
- customer master integrity
- debtor risk
- tender compliance
- cash collection forecasts
- debtors team management
- debtors book management
- pharmaceutical experience
- tender customer experience
- debtors days
- collections forecasts
- collection risks
- payment term compliance
- debtor files
- credit terms
- tender account reconciliations
- delivery uploads
- transaction uploads
- rsa pharma databases
- pharmaceutical governance
- shortages claims
- returns claims
- rebates claims
- deduction claims
- unresolved claims
- controllable claims issues
- credit insurance compliance
- insured limits
- payment review meetings
- aged debt reports
- claims dashboards
- statement submissions
- credit exposure reporting
- process improvement mindset
- limited supervision
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