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Debtors Manager
Job description
Our well-established client in the pharmaceutical industry has a vacancy for a Debtors Manager based at the Parktown office.
Name & Title of Direct Superior - Head of Finance
Number of Immediate Subordinates/ Direct Reports - 4-5
Main Purpose of Job
The Debtors Manager is responsible for the end-to-end management of the company's accounts receivable function, including governance, compliance and working capital management.
The manager is accountable for maximising cash collections, protecting cash flow, ensuring credit governance, maintaining customer master integrity, managing debtor risk, driving tender compliance and reporting requirements, ensuring credit insurance compliance, leading claims resolution and root-cause analysis, and producing accurate cash collection forecasts while developing a high-performing debtors team.
Minimum Requirements
EDUCATION
BCom Accounting/Finance
Credit Management qualification advantageous.
EXPERIENCE
6+ years accounts receivable experience.
3+ years managing a debtors team.
Experience managing a debtors book exceeding R500m and greater than 50 customers
Pharmaceutical/FMCG experience preferred.
Tender customer experience.
Strong understanding of credit risk management and collections processes
ERP experience (Sage Evolution or Intacct advantageous).
Intermediate to advanced Excel.
Key Performance Areas (Core, essential responsibilities outputs of the position)
Working Capital & Cash
- Achieve debtors day targets on both private and tender
- Minimise aged debt
- Deliver accurate weekly and monthly collections forecasts.
- Escalate collection risks proactively.
- Drive customer payment term compliance.
Debtors Governance
- Maintain complete debtor files.
- Ensure credit limits, terms and approvals comply with policy.
- Maintain customer master data integrity.
- Ensure all supporting documentation is electronically retained.
Tender Administration & Compliance
- Ensure supporting documents such as PODs are submitted timeously
- Visit tender customers regularly and develop strong relationships
- Oversee tender account reconciliations and issue resolution
- Monitor payment cycles and proactively resolve payment delays.
- Ensure monthly Delivery Uploads and Transaction Uploads to RSA Pharma databases are completed
accurately and on time.
- Ensure compliance with all pharmaceutical governance requirements.
Claims Management
- Lead investigation and resolution of pricing, shortages, returns, rebates and deduction claims.
- Reduce aged unresolved claims.
- Perform root-cause analysis and implement controls for prevention of controllable claims issues
Credit Insurance
- Ensure credit insurance compliance.
- Submit required reporting accurately and on time.
- Monitor insured limits and escalate exposures.
Customer Relationships
- Build relationships with key customers.
- Lead payment review meetings.
- Resolve disputes quickly.
Reporting - Aged debt reports. - Cash collection forecasts. - Claims dashboards and clearing
- Statement submissions
- Account reconciliations
- Credit exposure reporting.
- KPI reporting (eg debtor days)
Leadership
- Manage, coach and develop the debtors team.
- Standardise and document all processes and develop policies as required
- Drive automation and ERP improvements.
Ad-Hoc
- Other general projects and analysis as required by the business
Behavioural Competencies:
High attention to detail
Assertive but professional
Strong communication and stakeholder engagement skills
Analytical
Process improvement mindset
Drive, sense of urgency.
Ability to work independently and as part of a team, with limited supervision
Travel
Travel required to both tender and private customers as required
Please attach cv, qualifications, id and driver's licence
Required skills
teamwork
attention to detail
assertiveness
travel
compliance
leadership
communication skills
team management
analytical skills
drive
governance
business analysis
excel
automation
independent work
professionalism
accounts receivable
stakeholder engagement
dispute resolution
customer relationships
process documentation
kpi reporting
policy development
account reconciliations
high-performing team
credit risk management
claims management
credit management
erp experience
reporting requirements
cash flow
bcom accounting
fmcg experience
sage evolution
sense of urgency
credit insurance
root-cause analysis
ad-hoc projects
pods
supporting documentation
customer master data
credit limits
working capital management
intacct
accounts receivable experience
credit governance
collections processes
bcom finance
erp improvements
claims resolution
process standardisation
debtors manager
payment cycles
pricing claims
aged debt
cash collections
customer master integrity
debtor risk
tender compliance
cash collection forecasts
debtors team management
debtors book management
pharmaceutical experience
tender customer experience
debtors days
collections forecasts
collection risks
payment term compliance
debtor files
credit terms
tender account reconciliations
delivery uploads
transaction uploads
rsa pharma databases
pharmaceutical governance
shortages claims
returns claims
rebates claims
deduction claims
unresolved claims
controllable claims issues
credit insurance compliance
insured limits
payment review meetings
aged debt reports
claims dashboards
statement submissions
credit exposure reporting
process improvement mindset
limited supervision
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Company information
- Company
- Human Accent Ltd
- Location
-
South Africa, Gauteng
South Africa - Posted
- 14 hours ago
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