2coms
8 months ago
Day Shift Customer Support || Outbound Calls
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Company information
- Company
- 2coms
- Location
- India, West Bengal, Kolkata, Khengrapatti India
- Posted
- 8 months ago
Job description
Job Role: Outbound Support Associate – Day Shift (Kolkata)
Responsibilities:
Responsibilities:
Note - Only Kolkata candidates are eligible.
Requirements
Salary : Upto Rs. 14000 take home
Day shift (9:30 AM – 6:30 PM)
6 days Working (2nd & 4th Saturday & Sunday off)
Note: Please do not apply if you are looking for WFH
Responsibilities:
Responsibilities:
- Make outbound calls (100-150 Per day) to candidates in a professional and efficient manner.
- Share accurate, clear, and complete information using the appropriate tools and resources.
- Understand candidate queries, provide timely resolutions, or escalate issues to the concerned team when required.
- Maintain and update detailed records of all interactions in Excel.
- Prepare and manage daily, weekly, and monthly MIS reports using Excel.
- Ensure adherence to process guidelines and maintain high quality and productivity standards.
Note - Only Kolkata candidates are eligible.
Requirements
- Bachelor's degree in any field
- Min 06 months to 1 year experience in BPO or Tele calling or Tele sales Industry.
- Must have laptop or desktop with 8 GB RAM
- Must have stable wifi/ network connection
Salary : Upto Rs. 14000 take home
Day shift (9:30 AM – 6:30 PM)
6 days Working (2nd & 4th Saturday & Sunday off)
Note: Please do not apply if you are looking for WFH
Required skills
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