Antal
7 months ago
CX AI Administrator @ Antal
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Company information
- Company
- Antal
- Location
- Polska, mazowieckie, Warszawa Poland
- Posted
- 7 months ago
Job description
Experience administering SaaS or customer service technologies (e.g., IVR, chatbots, CRM systems, automation tools). Strong configuration skills and familiarity with APIs, webhooks, and data formats such as JSON. Understanding of customer service operations or conversational AI concepts. Knowledge of access control and data protection best practices. Analytical mindset with the ability to interpret performance dashboards and logs. Structured approach to testing, documentation, and change management.
Required skills
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