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CX AI Administrator @ Antal

Full Time

Job description

Experience administering SaaS or customer service technologies (e.g., IVR, chatbots, CRM systems, automation tools). Strong configuration skills and familiarity with APIs, webhooks, and data formats such as JSON. Understanding of customer service operations or conversational AI concepts. Knowledge of access control and data protection best practices. Analytical mindset with the ability to interpret performance dashboards and logs. Structured approach to testing, documentation, and change management.

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Company information

Company
Antal
Location
Polska, mazowieckie, Warszawa
Poland
Posted
5 months ago

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