Customer Support (Cantonese Speaker Only)

*Title*
Customer support/ Translation - MANDARIN / CANTONESE & ENGLISH

*Experience range*
0 – 5 years (we can consider a mix of fresher’s/experienced translators/CS candidates)
-Open for SPM/Diploma holders

*Shifts*
Permanent night shift, shift allowances provided

*Work location*
Cyberjaya

*Language proficiency*
Mandarin/Cantonese & Good English (B2/C1) - Tests to be taken - Mandatory

*Working days*
Monday to Friday
- regular Saturday & Sunday Off

*Working hours*
9 PM to 6 AM/ 10 PM to 7 AM

*Salary range*
• Basic salary: *RM 4000 – 5000*
• Transportation allowance: *RM 500* per month (pro-rated) based on the number of working days travelled
• Night shift allowance: *RM 25 per night* *22 working days = RM 550
• Total all-inclusive salary: *5000 – 6000+*

*Note : RM 1000 joining bonus for all the candidates. This will be effective immediately.*

*MEDICAL Benefits*
In / Out patient benefits shall be provided for self, spouse & children (if any)

Benefits of Tech Mahindra:

• In-patient Medical benefits up to 80K USD (for each individual), for self, spouse & children (if any).

• Out-patient Medical benefits up to 250 USD (for each individual), for self, spouse & children (if any).

• Optical benefit up to 120 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent/converted employee only.

• Dental up to 500 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent/converted employee only.

• Annual Leave 10 days for first 2 years, 12 days after completion of 2 years (prorated).

• Medical Leave as per Labor law - 14 days.

• Bereavement leave – 3 working days in an event of death in the immediate family (Spouse, Children, parents).

• Maternity Leave – for 98 consecutive days for female associate. To start not earlier than 30 days from the expected due date, or post the due date.

• Paternity leaves – 7 days