Customer Support Videochat (English)

The ideal candidate for this position is an organized, efficient, communicative person, proficient both in Romanian and English languages. The candidate will have to manage the informational flow between our company and external clients.

Main responsibilities

- providing customer support and offering information - answering the phone, email, online chat

- providing technical support to models - via Skype, Whatsapp, Anydesk, TeamViewer

- daily responsibilities related to models' activity

- creating daily and weekly reports, according to working procedures

Skills

- kind and responsible

- advanced knowledge of Romanian and English

- excellent communication skills

- adaptable, proactive personality

- advanced computer skills

- good organizational and planning skills

- sales knowledge is an advantage

Benefits

- flexible schedule (8h/day - 40h/week)

- casual work environment, based on results

- office building located right in the center of Bucharest - at Piata Romana (working remotely is NOT possible)

- bonus plan according to achievements

- creativity and innovation are much appreciated

Salary offer

4000 RON net during the trial period. After the trial period ends, if the candidate learns the procedures efficiently, the salary will be 4000 RON net + 330 RON meal coupons (total of 4330 RON after 3 months)