Customer Support Team Lead (Polish-Speaking)

Join the excitement with Neo Group, recruiting on behalf of our valued partner! This is your chance to shake things up in the iGaming scene. Our partner isn’t just expanding; they’re revolutionizing the entire game, mastering profitability with every new venture. But what truly drives this transformation? It's talented individuals like you. Be part of this journey as we work together to redefine gaming on a global scale. We're on the lookout for a vibrant and enthusiastic Polish Speaking Customer Support Team Lead to join our dynamic team. As a Team Lead, you will be responsible for leading a team of Customer Support Representatives, ensuring that our customers receive the highest level of service and support. Your main responsibilities will include: • Leading a team of Customer Support Representatives, providing guidance and support as needed • Developing and implementing effective training programs for new hires • Conducting performance evaluations and providing constructive feedback • Collaborating with other departments to ensure seamless communication and process improvement • Identifying and addressing any customer complaints or issues • Staying up-to-date with industry trends and best practices to continuously improve our customer support processes. If you are a motivated and results-driven individual with a passion for customer service, we want to hear from you! We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are ready to take your career to the next level, apply now! We look forward to hearing from you.