Customer Support Specialist German Speaker

On-site in Lisbon (Relocation Package Included) Are you ready for your next career step under the Portuguese sun? We're hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon . This full-time opportunity comes with a relocation package included , making your transition smooth and supported from day one. In this role, you will support customers and help deliver high-quality service in a dynamic and international environment. Your Responsibilities: * Provide excellent customer support via phone, email, and chat. * Handle customer inquiries, resolve issues, and ensure customer satisfaction. * Maintain a positive and professional attitude. * Collaborate with team members to achieve common goals. * Accurately document customer interactions and update customer records. * Identify and escalate priority issues. * Adhere to company policies and procedures. Requirements: * Fluency in German (native or near-native level). * Excellent communication skills. * Strong problem-solving abilities. * Ability to work independently and as part of a team. * Proficiency in English (written and spoken). * Customer service experience is a plus. * Availability to work on-site in Lisbon, Portugal. What we offer: * Competitive salary. * Relocation package (assistance with housing and travel). * Comprehensive training program. * Opportunities for professional growth and development. * A diverse and international work environment. * Health insurance. * Paid time off.