Customer Support Representative

KEMET de México , with over a century of experience, is a global leader in the design and manufacturing of multilayer ceramic capacitors that power tomorrow’s technologies. We are recognized for our unwavering commitment to quality, reliability, and advanced solutions that meet the rigorous demands of a wide range of industries. We offer solutions based on advanced materials science and cutting-edge manufacturing, ensuring maximum performance and sustainability. As part of the YAGEO Group Company, we are constantly seeking talented professionals who share our passion for innovation and customer satisfaction. If you are looking for a challenging and rewarding career that offers opportunities for growth and development, then join us as a Customer Support Representative. Your primary responsibilities will be to provide exceptional support to our customers through various communication channels, including phone, email, and chat. You will also be responsible for resolving customer complaints in a timely and professional manner, identifying and escalating potential issues, and maintaining accurate records of all interactions. To succeed in this role, you must have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.