Customer Support Representative Italian Market

Customer Support Representative Italian Market

Location: Piraeus, Greece (on-site or remote options available)
Training: 2 weeks (fully paid)
Contract: Full-time
Are you fluent in Italian and passionate about delivering excellent customer service? Join an international team and help provide top-quality assistance to customers across the Italian market.

Key Responsibilities:
-Handle customer inquiries via phone, email, and chat
-Provide clear and accurate product and service information
-Resolve customer concerns with empathy and professionalism
-Maintain updated customer records and follow escalation procedures
-Achieve performance targets related to quality, satisfaction, and productivity

What Were Looking For:
-Native or near-native level Italian
-Strong English skills (C1 minimum)
-Excellent communication and problem-solving abilities
-Customer service experience preferred
-Comfortable with basic computer tools and CRM systems
-Willingness to work in rotating shifts

What We Offer:

Base salary up to 1100 (depending on the project)

• Performance bonus up to 200
• -Airport pick up
• 2 weeks of accommodation in hotel provided

Rental agency fee paid by the company and support to find a permanent accommodation

-Remote or on-site flexibility

-Relocation support (flights, accommodation, etc.) if moving to Greece

-Private health insurance

-Opportunities for career development

-A modern, multicultural workplace environment

• Competitive Base salary

• Performance bonus

• Airport pick up

• 2 weeks of accommodation in hotel provided

• Rental agency fee paid by the company and support to find a permanent accommodation

-Remote or on-site flexibility

-Relocation support (flights, accommodation, etc.) if moving to Greece

-Private health insurance

-Opportunities for career development

-A modern, multicultural workplace environment