Customer Support Representative

Customer Support Representative - German & English Are you a German-speaking professional ready to support corporate travel clients with outstanding service? We’re looking for a dedicated Customer Support Representative (German & English) to join our international team On-Site in Bulgaria. Start your career with a major welcome bonus and a great base salary! What You’ll Do • Provide top-tier support to German-speaking customers via phone, chat, or email. • Assist with bookings, itinerary changes, and any other travel-related inquiries. • Ensure customer satisfaction by delivering exceptional service. • Use internal systems and tools to manage customer interactions. • Work closely with other departments to resolve complex issues. • Adhere to company policies and procedures. What We’re Looking For • Native or near-native fluency in German and proficiency in English. • Excellent communication and interpersonal skills. • Ability to remain calm and professional under pressure. • Strong problem-solving skills and attention to detail. • Previous experience in customer service is a plus. • Availability to work in Bulgaria. What We Offer • A competitive base salary. • A significant welcome bonus. • Comprehensive training and development opportunities. • A supportive and collaborative work environment. • Opportunities for career growth. • Social benefits. • And more!