Customer Support Representative

Remote Senior

Job description

Algolymp is an innovative educational platform that helps high school students perform well in IT olympiads and reach their maximum potential through quality mentorship, interactive sessions, and practical resources.

Career seekers are sought for a remote role as Customer Support Representative.

Main responsibilities:

Gestionation of communication by email with parents and students (responses, clarifications, follow-ups).
Initiation of emails to parents/students for information, reminders, or updates.
Updating and maintaining the correct CRM (Monday.com) with client, student, and progress information.
Collaboration with management team to transmit feedback from parents and students.
Ensuring an excellent experience for clients by resolving requests quickly and pleasantly.

...and so on...

Required skills

communication customer support crm email monday.com parent-student communication

Sign up to apply

Create a free account to apply for this job and get access to:

AI-powered CV optimization for this specific job
Save jobs and create custom alerts
See your CV match score for each job

Create free account Log in

Find similar jobs

Explore more opportunities like this one.

Jobs in Romania Remote jobs

Interested in this position?

Create your free account and tailor your CV to match this job.