Customer Support German-Speaking - Remote role located in Greece

Customer Support German-Speaking - Remote role located in Greece

Position: Customer Expert
Work model: Remote (based in Greece)
Location: Greece
Employment type: Full-time

Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

What You Bring

• Fluent German (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

What We Offer

• Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits: health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development: full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace: community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!