Customer Support - German Market

About the Role: Wir suchen deutsche-sprachige Customer Support-Spezialisten für ein hybrides Rollen in Malta. Diese Position konzentriert sich auf die Erbringung hervorragender Kundenbetreuung via E-Mail und Live-Chat nur keine Telefonanrufe erforderlich. Die Rolle bietet einen dauerhaften Vertrag, eine konkurrierende Vergütung und Möglichkeiten für Karriereentwicklung. Verantwortlichkeiten: Antworten auf Kundenanfragen und -beschwerden professionell via E-Mail und Chat Leisten genaue und zeitnahe Informationen mithilfe geeigneter Werkzeuge Erreichen individuelle Ziele und Kennzahlen durch effizientes Arbeiten und Teamwork. Meet individual and team targets through efficient work and teamwork. Ensure that all customer interactions are documented accurately and in a timely manner. Identify and escalate any potential issues or concerns to the relevant stakeholders. Provide excellent customer service and support to customers in a professional and courteous manner. Ensure that all customer interactions are documented accurately and in a timely manner. Identify and escalate any potential issues or concerns to the relevant stakeholders. Provide excellent customer service and support to customers in a professional and courteous manner. Opportunities for career growth and professional development. Permanent contract. Competitive compensation. Responsibilities: Respond to customer inquiries and complaints professionally via email and chat. Provide accurate and timely information using appropriate tools. Meet individual and team targets through efficient work and teamwork. Ensure that all customer interactions are documented accurately and in a timely manner. Identify and escalate any potential issues or concerns to the relevant stakeholders. Provide excellent customer service and support to customers in a professional and courteous manner. Opportunities for career growth and professional development. Permanent contract. Competitive compensation.