Customer Support on Weekends (Part-time/Mini-job) (m/w/d)

Are you ready to make the world a little healthier with us? 💚

Prepmymeal is a young, growing company in the heart of Frankfurt.

Currently, we are looking for energetic support for our Customer Support on Weekends. You will be part of a dynamic team and have the opportunity to expand your skills in a fast-paced and exciting environment.

Tasks

• You are responsible for the care and consultation of our existing customers on Weekends
• You take customer complaints and feedback and find satisfactory solutions
• You ensure that our customers can always rely on friendly and fast help and make them happy
• You bear the responsibility for customer satisfaction and develop measures for long-term customer retention
• You work closely with Sales, Marketing, and other departments to ensure a comprehensive customer care

Qualification

• You ideally bring experience in customer support
• You possess excellent oral and written communication skills in German and ideally also in English
• You show a high empathy towards customers and understand their needs
• You work well in a team and coordinate effectively with other departments to achieve common goals
• You are able to organize tasks efficiently and maintain an overview of various customer inquiries

Benefits

• Remote possible (induction on-site)
• Free catering
• Membership at Fit 7/11
• Joint team events
• Free 6-pack per month
• Modern office in Frankfurt
• Youthful & motivated team with flat hierarchies

Please share with us in a letter when and for how many hours you are available on Weekends and which position (mini-job or work student) you are interested in!

We look forward to your application! 💚

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