Customer Support Agent with French - Remote

• Are you fluent in French and English
• Do you have some experience with hardware and software issues?
• Are you able to work independently and efficiently meet deadlines?
• Then join our team, we are glad to welcome you!

- Help the customers: provide client support and technical issue resolution via phone
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
- Establish a good working relationship with customers and other professionals
- Strong understanding of POS hardware (including all peripherals) preferable

Schedule:24/7 (in shifts)

CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies. We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.

As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability. We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits)In CGS we appreciate performance, involvement, leadership skills, and being a pro-active team member. Join our team: if you think you fit the profile, than we are looking forward to meeting you!