Pacifica Continental
2 years ago
Customer Support Agent (Igaming)
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Company information
- Company
- Pacifica Continental
- Location
- Brasil, Sudeste, Estado de São Paulo, São Paulo, Zona Sul, Itaim Bibi Brazil
- Posted
- 2 years ago
Job description
Our client, an important sports gaming house, is looking for a Customer Support Agent to join their team. This is an onsite position. Key Responsibilities Respond to customer queries in a timely and accurate way, via phone, email, social media or chat Identify and assess customers’ needs to achieve satisfaction Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution Direct unresolved requests and issues to internal departments and follow up to …
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