Customer Success Manager:in - Home Office

We are looking for Customer Success Manager:ins who support our team in fulfilling our mission to make people happy homeowners.

You want to work in a young FinTech company? In a company that sees its employees develop their careers and excel? You describe yourself as extroverted and can handle people and numbers well?

Then apply with us and become part of a team that prioritizes the well-being of its members and customers.

We form a motivated team that supports each other, learns from each other, and works data-based. Our goal is to use modern technologies to intensively care for our customers and deliver the best results. For this, we are looking for Customer Success Manager:ins who want to change the status quo together.

Your career and further development are at heart. As a Customer Success Manager (m/w/d), you can develop yourself, for example, into a Junior Advisor (m/w/d)!

Aufgaben

• 🤩 You establish our customer relationship and answer questions about the ideal workflow and procedure in the context of real estate financing #Baufinanzierung 2.0.
• 📊 You support the maintenance of analytical spreadsheets and analyze business potential, potential customers, market success, etc.
• 💪🏽 You work closely with our experienced advisors and help develop and optimize our sales processes.

Qualifikation

• You have a completed university degree in economics, finance or another field, or vocational training in the commercial sector.
• You have already gained first-hand experience (e.g. through internships) in companies with direct customer contact, ideally in the real estate financing sector.
• The satisfaction of customers has top priority for you, and you know how to prioritize their concerns correctly.
• You have an affinity for numbers and try to get to the bottom of things.
• You empathize with customers and manage to convey a positive feeling about real estate financing.
• You enjoy dealing with digital products and media.
• You possess excellent communication skills, both in German and English.
• You are a team player and radiate positive energy.

Benefits

👪 Team: Work in a young, motivated, and interdisciplinary team that has already successfully developed digital products.

⏱️ Flexibilität: Flexible working arrangements, including the option to work from home (with occasional meetings at our Berlin office).

💰 Kompensation: We offer a very attractive and competitive salary package.

💻 Equipment: We provide Macbooks and a home office budget to optimize your productivity.

🏃🏼‍♂️ Gesundheit: In addition to a free Urban Sports Club membership, we offer you fruit and drinks in the office.

📚 Lernen: You will receive training days, online learning tools, and coaching to gain deep insights into investment consulting, technology, and marketing.

🥳 Sozial: We organize regular team events like Hypofriend BBQs, Happy Hour with our famous pub quiz or team retreats, where we take the entire team on a workshop and strategic planning trip :)

You recognize yourself and your skills in the job description again? Additionally, has Hypofriend as an employer caught your interest? Then we look forward to your application! 🙌

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