Anthropic
8 months ago
Customer Success Manager Public Sector
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Company information
- Company
- Anthropic
- Location
- New York City, NY; San Francisco, CA; Washington, DC United States
- Posted
- 8 months ago
Job description
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team as we pioneer the future of AI adoption across government agencies. As a Customer Success Manager for the Public Sector, you'll be the strategic partner and trusted advisor to our most important government customersâhelping them harness the full potential of Claude's capabilities across API, Claude for Enterprise, Claude Code, and our industry-aligned offering, Claude for Government (C4G).
You'll develop genuine partnerships with leaders in federal civilian agencies, state and local governments, national security organizations, and their system integrators. Your deep understanding of their mission objectives, strategic direction, AI vision, and technical needs, will help these customers deliver mission impact.
Drawing on both your public sector expertise and technical knowledge, you'll serve as a strategic advisor throughout their journey with usâ helping them navigate the complexities of AI adoption, leveraging our solutions to drive meaningful outcomes, and ensuring seamless integration with existing systems.
You will be responsible for building strong relationships with key stakeholders, identifying opportunities for growth and expansion, and developing tailored strategies to meet the unique needs of each customer. Your exceptional communication skills, technical acumen, and passion for AI will enable you to effectively communicate the value proposition of our solutions to government agencies.
This is an extraordinary opportunity to shape the future of AI adoption in the public sector, working closely with visionary leaders who share your commitment to building a safer, more equitable, and more prosperous world through the responsible development and deployment of AI technologies.
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