Apna
1 year ago
Customer Success Manager - Pilot Accounts
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Company information
- Company
- Apna
- Location
- India India
- Posted
- 1 year ago
Job description
KRA/KPI: [Primary - 90%] Provide end to end support to a pilot after BD sets up the org (ID, workspace ID, credit transfer approval), includes - % pilots conducted as per SOP, % successful pilots, Quality of documentation Client onboarding for pilot, set expectations and provide overview of pilot (product, duration, success goals, support required from client etc.) Understand hiring requirement and post jobs, use Database, design and run banner to drive FF Coordinate w/ product incase of low FF…
Required skills
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