Customer Success Manager (m/w/d) - Hotel & Events

Shape the future of meeting culture actively! Join an innovative team that values creative ideas and fosters them.

Start as Customer Success Manager (m/w/d)

Our client is a leading platform for Meeting Market Intelligence, providing hospitality professionals with the latest technology. Through innovative data solutions, the company revolutionizes market intelligence and supports the European meeting market. With a dynamic team and a strong focus on development and teamwork, the company offers optimal conditions for creative minds. Flexibility and individual support are at the center of the company culture.

Tasks

• Customer management and goal definition
• Efficient introduction of new software
• Building a training program
• Bonding with customers through close exchange
• Ensuring user satisfaction
• Developing and expanding customer relationships

Qualification

• Experience in customer service (SaaS is desirable)
• Analytical thinking and data affinity
• Strong communication skills required
• Team player with proactive attitude
• Very good German and English language skills are required
• Flexibility and adaptability are necessary

Benefits

• Flexible working hours: For perfect work-life balance
• Home office possibilities: Work from anywhere
• Career development: Individual training offers
• Open communication: Appreciation for your ideas

Company culture:

In this company, there is a culture of open exchange and teamwork. Every team member is encouraged to actively contribute and develop innovative solutions. The flexible working models support a balanced work-life balance and enable personal and professional development.

Ready for the next step?

If you want to join an innovative team, apply now! Show us your ideas and bring fresh air to the meeting culture.

Project identifier: 529

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