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Katapult

1 year ago

Customer Success Manager

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Company information

Company
Katapult
Location
Nederland, Zuid-Holland, Rotterdam Netherlands
Posted
1 year ago
View all jobs at Katapult

Job description

Customer Success Manager

The company:

My client is a fast-growing fintech that helps their clients do international business.

With their smart platform, their clients manage multi-currency accounts, automatic invoicing, and smoother financial processes. They are growing hard in NL & BE and have over 50+ colleagues in the Benelux.

Your role

As Customer Success Manager , you will be the go-to person for our clients.

  • Solve payment or login problems
  • Help with onboarding and give demos
  • Collaborate on ERP integrations & invoicing questions
  • Switch between clients and internal teams

No sales targets, but plenty of client contact and the chance to grow into an Account Manager.

We are looking for

  • 6+ months of customer-facing experience
  • Proactive, hands-on, eager to learn
  • Commercial Bachelor or Master degree.
  • Affinity with finance
  • Fluent Dutch, good English

We offer

  • 42K - 48K annual salary + 5k bonus
  • 32 vacation days
  • Growth opportunities to Account Manager
  • Flexible work, plenty of responsibility
  • Working for an ambitious fintech with real impact

Ready for your next step? Apply directly!

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