Customer Success Manager

Customer Success Manager - Bangalore We're looking for a Customer Success Manager candidate with experience in customer's decision-making process, goals, strategies, and our goals, to join our team in Bangalore. You will report to the Manager, Customer Success. You will be the primary post-sale contact for customers. Use in-depth knowledge of customer industry and business processes, knowledge of the products being sold, and technical expertise to lead and increase adoption and use of company products and services. This role requires strong communication skills, ability to work independently, and a passion for delivering exceptional customer experiences. You will be responsible for developing and maintaining relationships with customers, identifying opportunities to expand our offerings and improve customer satisfaction, and collaborating with cross-functional teams to drive business results. We're looking for someone who is proactive, organized, and has excellent problem-solving skills.