Customer Success Manager

About the job

GlobalLogic family

Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment and be part of the forefront of digital transformation!

We offer an opportunity to participate in creating market-defining products using the latest technologies with clients across all industries and sectors. GlobalLogic prioritizes work-life balance, which is why we offer flexible opportunities and options.

Requirements

• Experience in test engineering
• Experience testing mobile applications on Android and iOS.
• Experience with Maestro or similar tooling for automating browser-based tests
• Experience working within a team developing software or supporting software development efforts
• Experience with Postman or other API automation frameworks
• Able to demonstrate automation best practices
• Experience with Jira or other test management tools

Job responsibilities

• 5+ years of experience as a technical subject matter expert in a customer-facing role (TAM, Solutions Engineer, Support, Consultant, etc.).
• Strong background in Privileged Access Management or Privileged Access Security technologies.
• Demonstrated ability to communicate complex technical concepts to both technical and executive-level audiences.
• Strong organizational, multitasking, and time-management skills.
• Proven ability to navigate and resolve challenging customer situations.
• Experience teaching, coaching, or consulting on technical solutions.
• Technical skills including, but not limited to:
• Proficiency in SQL and relational databases.
• Experience with Microsoft Windows and Linux OS.
• Familiarity with Linux command line.
• Advanced English skills

Our Benefits

• 100% Payroll
• Major medical insurance & life insurance
• 30 days of Christmas Bonus
• Saving fund 13%
• Food vouchers
• Restaurants vouchers