Customer Success Manager

ABOUT US Datacultr is a global Digital Operating System for Risk Management and Debt Recovery, we drive Collection Efficiencies, Reduce Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand and grow their business in the under-penetrated New to Credit and Thin File Segments. We are helping millions of new to credit consumers, acquire financial products and services that meet their needs, while also providing a seamless experience for our clients. Our mission is to empower consumer lending, retail, telecom and fintech organizations to expand and grow their business in the under-penetrated New to Credit and Thin File Segments. We are looking for a Customer Success Manager who will be responsible for driving customer satisfaction, retention and growth through proactive engagement with customers, identifying and resolving issues, and providing tailored solutions that meet their needs. The ideal candidate should have experience in customer-facing roles, excellent communication skills, strong analytical skills, ability to work independently and as part of a team, and a passion for delivering exceptional customer experiences. If you are passionate about helping consumers acquire financial products and services that meet their needs, while also providing a seamless experience for our clients, we would love to hear from you.