Customer Success Manager (CSM)

Company Description: Valutico is a B2B FinTech company that operates an international valuation platform designed to empower financial service providers and valuation professionals with data-driven tools for more efficient analysis.

Experience: Mid-Level

Availability: Full-time

Job Function: Customer Success Manager

Location: Remote or Hybrid in Vienna

Salary: £30-45k Base + Commission

What are we looking for: An English and German speaking Customer Success Manager (CSM) for Europe to join our international team.

Requirements

• 3+ years of experience in Finance / Business Valuation, Customer Success or Account Management
• The ability to work remotely and autonomously
• Experience in working in Customer Success or studies in Finance (ideally in the valuation sphere) - and an aptitude for the other
• A strong sense of motivation, a customer-focused mindset, excellent organisational skills, and the ability to learn quickly
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Fluent / Native English & German

Benefits

• A strong, experienced team you can learn from – with ongoing support, honest feedback, and a real team spirit.
• Access to the latest technologies and tools – we work data-driven and efficiently.
• Clear targets that we consistently hit – in an environment that recognises and rewards performance.
• An international, remote-friendly work environment with colleagues from around the globe.
• Fair and transparent compensation – including a competitive base salary and an above-average commission/bonus structure.