Customer Success Leader - Brand & Media, Western Europe

Job Description CUSTOMER SUCCESS LEADER - Brand & Media, Western Europe all NIQ offices in Western EU About this job In this Strategic Leadership Role, you will be responsible for Customer Success for the Brand & Media Strategic Analytics & Insight Practice Area across WE reporting into the SA&I Customer Success regional leader. Key responsibilities encompass delivering with excellence while maintaining delivery standards, driving high operational efficiency and a strong sales mindset (supporting the growth of the business through strategic partnerships and collaborations). You will be responsible for developing and implementing a customer success strategy that drives customer satisfaction, retention, and growth, while also ensuring that customer needs are met and exceeded. This role requires strong leadership, communication, and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will be expected to build and maintain strong relationships with key stakeholders, including customers, sales teams, and other internal teams. This role is a key part of the SA&I Customer Success team and will play a critical role in driving the growth and success of the business. If you are a motivated and results-driven leader who is passionate about delivering exceptional customer experiences, we would love to hear from you.