Customer Success Growth Consultant (CSM) - Remote 2

About AI Acquisition An AI platform emerged as the global category leader in AI service provider enablement. Operating globally, with the US as its primary market, the unique hybrid of Platform-as-a-Service (PaaS) and AI marketplace has achieved explosive growth by solving a critical pain point: connecting AI agencies with qualified enterprise opportunities at scale. AI Acquisition combines proprietary AI orchestration tools with proven enterprise SaaS infrastructure, delivers immediate value to both sides of the ecosystem. As we continue to grow our global footprint, we are seeking a highly motivated and experienced Customer Success Growth Consultant (CSM) to join our team. The ideal candidate will have a strong background in customer success, growth strategy, and data analysis, with experience working remotely. Key responsibilities include: • Developing and executing customized growth strategies for AI agencies, leveraging data insights and market trends. • Building and maintaining strong relationships with AI agencies, ensuring their long-term success and satisfaction. • Collaborating with cross-functional teams to identify and prioritize opportunities that drive growth and revenue. • Analyzing key performance indicators (KPIs) to measure the effectiveness of growth strategies and make data-driven decisions. • Staying up-to-date on industry trends, best practices, and emerging technologies to continuously improve growth strategies. • Providing exceptional customer service, ensuring timely and effective resolution of any issues that may arise. • Maintaining accurate records and reports of all activities, including customer interactions, sales performance, and market research. • Participating in regular training sessions to stay current with company processes, products, and services. Requirements: • Bachelor's degree in Business Administration, Marketing, or a related field. • 3+ years of experience in customer success, growth strategy, or a related field. • Proven track record of driving revenue growth through strategic partnerships and data-driven decision making. • Strong analytical and problem-solving skills, with the ability to interpret complex data sets. • Excellent communication and interpersonal skills, with the ability to build strong relationships with AI agencies and internal stakeholders. • Ability to work independently in a remote setting, with minimal supervision. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). • Familiarity with CRM software (Salesforce.com) is a plus. Benefits: • Competitive salary and benefits package. • Opportunity to work with a fast-growing company that is changing the AI landscape. • Collaborative and dynamic work environment. • Professional development opportunities, including training sessions and mentorship programs. • Flexible remote work arrangement, allowing for a better work-life balance.