Customer Success Analyst

At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep increasing its market share. As part of this growth strategy, we are looking for a Customer Success Analyst who will be responsible for ensuring that our customers receive the best possible service from us. This role involves working closely with our customer-facing teams to identify and resolve any issues that may arise during the delivery of our services. The ideal candidate should have excellent communication skills, both written and verbal, as well as strong analytical and problem-solving abilities. In addition, experience in a similar role or industry would be highly valued.