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Cross Border Talents

11 months ago

Customer Service/Content Moderation Specialist Polish

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Company information

Company
Cross Border Talents
Location
Polska, małopolskie, Kraków Poland
Posted
11 months ago
View all jobs at Cross Border Talents

Job description

We are hiring Polish-speaking candidates to join an international team in Bulgaria in Customer Service or Content Moderation / Digital Trust & Safety roles. If you want to grow your career in a multicultural environment and are open to relocation, this opportunity is for you. Responsibilities (depending on the project): Provide customer support via chat, email, or phone Review content and ensure platform safety (Trust & Safety) Investigate and resolve user issues Follow internal policies and confidentiality rules Escalate complex cases when needed Ensure a positive user experience Requirements: Fluent in Polish + Good English (B1–B2 minimum) Customer service or moderation experience is a plus Strong communication & problem-solving skills Ability to work in rotating shifts (depending on project) Willingness to relocate to Bulgaria (relocation package provided) Relocation Package: Monthly rental allowance Flight reimbursement Real estate admin assistance Full support with relocation paperwork International company with growth opportunities

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