Customer Service Support

The position: You will be responsible for handling customer inquiries in an effective and professional manner. This includes capturing and following up on customer orders, as well as responding to phone calls, emails and chat messages, providing solutions and assistance as needed. We value empathy and customer focus. Responsibilities: Place sales orders for direct shipments. Tracking of pending orders in the system. Daily and periodic invoicing. Review and maintain sales order report. Manage the entire process from start to finish, ensuring that all tasks are completed accurately and efficiently. Requirements: Strong communication skills. Ability to work independently with minimal supervision. High level of organization and attention to detail. Ability to prioritize tasks effectively. Certifications: None specified.