TP
1 week ago
Customer Service Specialist
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Company information
- Company
- TP
- Location
- India, Rajasthan, Jaipur India
- Posted
- 1 week ago
Job description
Job Description: Customer Support Executive – Teleperformance
Position: Customer Support Executive
Company: Teleperformance
Location: Jaipur
Employment Type: Full-Time
About the Role
Teleperformance is hiring dynamic and customer-oriented individuals for the role of Customer Support Executive. In this role, you will be responsible for handling customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills.
Key Responsibilities
- Handle inbound and outbound, chats, or emails.
- Resolve customer queries and provide accurate information.
- Maintain a high level of professionalism and customer satisfaction.
- Document interactions and update records in the system.
- Meet performance metrics such as quality, productivity, and turnaround time.
Eligibility Criteria
- Excellent communication skills in English.
- Basic computer knowledge is required.
- Willingness to work in rotational shifts.
Interested candidate can share their details here
Required skills
- customer service
- customer support
- customer satisfaction
- full-time
- quality
- communication skills
- problem-solving
- english language
- professionalism
- computer knowledge
- outbound calls
- record keeping
- productivity
- chat support
- email support
- performance metrics
- customer interactions
- rotational shifts
- inbound calls
- jaipur
- turnaround time
- teleperformance
- customer queries
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