Customer Service Specialist

We are looking for candidates with a disability statement, on behalf of our client, as part of vocational activation, for the position of Customer Service Specialist.

Your tasks:

Registering orders for products and services using dedicated applications.
Providing customers with information about orders, making changes to them, and supporting them in terms of product offer support.
Active sales and upselling of services and products.
Ensuring high-quality customer service and resolving questions in the first contact.

Using available CRM tools (Outlook, Salesforce) for communication and managing customer data.

Increasing company turnover through identifying sales opportunities.

Monitoring and reporting any irregularities in the customer service process.

Requirements:

Experience in the customer service or sales department.

Knowledge of Polish grammar and orthography rules.

Sales skills and a pro-client attitude.

Excellent self-organization work.

Able to work with CRM systems and customer service applications.

We offer:

Stable employment under a contract of assignment with the possibility of long-term cooperation.

Remote or hybrid work in larger cities across Poland.

A competitive salary commensurate with skills and results.

The opportunity to develop through training and support for developing sales and customer service competencies.

A friendly work environment where you can count on team and management support.

Modern tools, including access to professional systems and applications supporting efficiency.

Don't wait, apply today and develop your career in customer service.
Email: [email protected] Tel: 602 463 099