Adecco
3 months ago
Customer Service & Sales Support Specialist Heist-op-den-Berg Permanent Contract
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Company information
- Company
- Adecco
- Location
- België, Antwerpen (Provincie), Mechelen, Heist-op-den-Berg Belgium
- Posted
- 3 months ago
Job description
Job Description
Your challenge
As a Customer Service & Sales Support Specialist, you are the first point of contact for customers and ensure flawless follow-up of files from A to Z. You combine commercial insight with administrative accuracy and work closely with customers, suppliers, and internal departments.
Your tasks
*Drawing up and following up on quotes and order confirmations
*Managing printed references in collaboration with customers and suppliers
*Proactive contact with customers about orders, deliveries, and delivery times Handling and follow-up of complaints
*Support in following up supplier orders and incoming goods Intensive collaboration with production planning to guarantee delivery times
*Smooth communication with all involved parties
Quality is key
In addition to your commercial tasks, you also play an important role in quality management:
*Follow-up of the BRC certificate within the food sector
* Preparation, coordination, and guidance of audits
* Management and updating of quality documentation Monitoring and optimizing quality proceduresProfileWho are you?
You are a driven professional who takes responsibility and derives energy from customer contact and administrative follow-up.
Your strengths:
You work accurately and in a structured manner You communicate fluently, both orally and in writing
You are customer-oriented and know how to tailor your communication to different conversation partners
You take initiative and work independently
You maintain an overview, even when multiple files are being handled simultaneously
Additionally, you possess:
*A good knowledge of Dutch, French, and English
*Strong numerical skills
*A good knowledge of Excel and ERP systems Experience in a production or product-oriented environment is a plus
* Experience in Customer Service or Inside Sales is necessaryOfferWhat can you expect?
An immediate permanent contract with a stable and growing company
A varied role where customer contact, administration, and quality follow-up come together
A lot of autonomy and responsibility within your role
A dynamic work environment where initiative and ideas are appreciated
An attractive salary package tailored to your experience and competencies
A collegial working atmosphere within an organization with a strong and tangible product offering
Do you see yourself in this versatile role? Apply online today or send your CV to [email protected].
Your challenge
As a Customer Service & Sales Support Specialist, you are the first point of contact for customers and ensure flawless follow-up of files from A to Z. You combine commercial insight with administrative accuracy and work closely with customers, suppliers, and internal departments.
Your tasks
*Drawing up and following up on quotes and order confirmations
*Managing printed references in collaboration with customers and suppliers
*Proactive contact with customers about orders, deliveries, and delivery times Handling and follow-up of complaints
*Support in following up supplier orders and incoming goods Intensive collaboration with production planning to guarantee delivery times
*Smooth communication with all involved parties
Quality is key
In addition to your commercial tasks, you also play an important role in quality management:
*Follow-up of the BRC certificate within the food sector
* Preparation, coordination, and guidance of audits
* Management and updating of quality documentation Monitoring and optimizing quality proceduresProfileWho are you?
You are a driven professional who takes responsibility and derives energy from customer contact and administrative follow-up.
Your strengths:
You work accurately and in a structured manner You communicate fluently, both orally and in writing
You are customer-oriented and know how to tailor your communication to different conversation partners
You take initiative and work independently
You maintain an overview, even when multiple files are being handled simultaneously
Additionally, you possess:
*A good knowledge of Dutch, French, and English
*Strong numerical skills
*A good knowledge of Excel and ERP systems Experience in a production or product-oriented environment is a plus
* Experience in Customer Service or Inside Sales is necessaryOfferWhat can you expect?
An immediate permanent contract with a stable and growing company
A varied role where customer contact, administration, and quality follow-up come together
A lot of autonomy and responsibility within your role
A dynamic work environment where initiative and ideas are appreciated
An attractive salary package tailored to your experience and competencies
A collegial working atmosphere within an organization with a strong and tangible product offering
Do you see yourself in this versatile role? Apply online today or send your CV to [email protected].
Required skills
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