Customer Service Representatives

Mercor is recruiting Customer Service Representatives as independent contractors working on a research project for one of the world’s top AI companies. This project involves using your professional experience to design questions related to your occupation as a Customer Service Representative. Applicants must:

• Have 4+ years full-time work experience as a Customer Service Representative;

• Be based in the US, UK, or Canada

Here are more details about the role:

• We aim to make the hourly compensation rate offered to you competitive based on your professional background and geographic location (please note that the listed hourly compensation scale is for U.S.-based applicants and that that scale will differ depending on where a candidate is geographically based)

• The work is fully asynchronous and can be done around your schedule

• This project requires that you be able to commit a minimum of 15 hours per week

• We currently estimate that this project will last through the end of 2025 and quite possibly longer. Please note that this estimate is subject to change - but if this listing is still up, then that means that the project is still running!

• Please note you will need access to a desktop or laptop computer for this project and that we cannot accept applicants who use chromebook computers

With respect to pay and legal status:

• We can meet industry-standard compensation expectations for your current role

• We will pay you out weekly via Stripe Connect based on the number of project work hours that you log

• You will be classified as an “at-will” contractor to Mercor

• Please note that we cannot currently support H1-B or STEM OPT status candidates