Customer Service Representative with European languages

We are looking for a firm specializing in e-commerce solutions for clients from the solar energy sector across Europe. Due to the dynamic development of our company, we are seeking an individual for the position of Customer Service Specialist with very good knowledge of English and another European language to use in daily work with customers.

1. providing business international clients (from the EU) interested in establishing cooperation (this is not cold calling!) with support
2. supporting customers in registering on the platform and conducting an onboarding process
3. nurturing relationships with customers and presenting our company's basic service offer to firms already interested in cooperation
4. other activities aimed at generating additional sales development opportunities and supporting customers

1. very good knowledge of English and another European language (each subsequent language on a level of at least B2 will be a significant asset)
2. experience in contacts with business clients in the customer service, customer care area
3. a strong motivation to work and desire for professional development
4. communicativeness, openness, and ability to build relationships
5. ability to work in a team and in a dynamic start-up environment

1. work in a dynamically developing start-up with real opportunities for development within the company structure
2. hybrid work after an implementation period and training
3. work in an international environment giving the opportunity to use foreign languages every day
4. a medical insurance supplement
5. a friendly atmosphere and merit-based support
6. a flexible employment form (contract, freelance, employment contract, B2B)
7. a competitive basic salary and performance-based bonuses

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Grafton Recruitment Sp. z o.o. is Employment Agency No. 20329