Customer Service Representative

Job Role: Customer Service Representative Job Location: Queretaro Job Mode: Onsite (5 days a week, rotational schedule) The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various systems Requirements: High school diploma or equivalent Experience in a similar role (1-2 years) Ability to work in a fast-paced environment Strong communication skills Proficiency in MS Office Familiarity with CRM software Certifications: None