Customer Service Representative

Customer Service Representative (Remote | EST Hours Required) We’re a fast-growing company in the commercial kitchen equipment space, and we’re looking for a customer-obsessed, tech-savvy Customer Service Representative to join our fully remote team. If you love solving problems, communicating clearly, and being part of a high-energy team — this is for you. What You’ll Do Deliver outstanding customer support via phone, email, and chat Resolve inquiries quickly and professionally Escalate complex issues to internal teams as needed Provide timely and accurate responses to customer requests Utilize our CRM system to track and manage customer interactions Collaborate with internal stakeholders to resolve customer complaints and improve overall customer satisfaction. If you’re a motivated problem-solver who thrives in a fast-paced environment, we want to hear from you! What We Offer Competitive compensation package Comprehensive benefits package Ongoing training and professional development opportunities Flexible work arrangements, including remote work options