Customer Service Representative

Walk in Interview _ Fresher _Voice _ 22nd June 2026 HCLTech Chennai, Tamil Nadu, India (On-site) Save Apply Walk in Interview _ Fresher _Voice _ 22nd June 2026 HCLTech Chennai, Tamil Nadu, India (On-site) Walk in Interview _ Fresher _Voice _ 22nd June 2026 HCL Technologies , Special Economic Zone 33, ETA TECHNO PARK, Rajiv Gandhi Salai, Navalur, Tamil Nadu 600130 Process Associate Introduction to the Organization. HCLTech is a global leader in technology services and solutions, renowned for driving innovation and delivering exceptional results. Our mission is to empower businesses by leveraging technology and talent to drive digital transformation. We are committed to creating a workplace that is inclusive, diverse, and empowering for our employees. Join us on this exciting journey! Process Associate Job Description: As a Customer Service Representative, you will be responsible for providing exceptional customer service through various channels such as phone, email, chat, and social media. You will handle customer inquiries, resolve issues, and provide solutions to meet their needs. Key Responsibilities: • Respond to customer inquiries in a timely and professional manner • Resolve customer complaints and issues promptly and efficiently • Provide accurate and helpful information to customers • Maintain accurate records of customer interactions • Meet or exceed performance targets and metrics Requirements: • Bachelor's degree in any discipline • Freshers with 0-1 year of experience are encouraged to apply • Excellent communication and interpersonal skills • Ability to work in a fast-paced environment • Strong problem-solving and analytical skills • Proficiency in MS Office applications Benefits: • Competitive salary package • Comprehensive health insurance • Retirement plan • Paid time off • Professional development opportunities • Collaborative and dynamic work environment