Customer Service Representative

Job reference: 37262 At EmployMe Solutions , we specialise in automotive recruitment and understand what makes great workshops and service teams successful. We are currently recruiting on behalf of a valued client for an experienced Customer Service Advisor to join their team in Queenstown. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and takes pride in delivering outstanding customer service. About the Role This position plays a key role in connecting with customers, resolving issues, and providing exceptional service that exceeds expectations. The ideal candidate will be able to work effectively in a team, have strong communication skills, and be able to adapt quickly to changing priorities. Key Responsibilities: • Respond to customer inquiries and resolve issues in a timely and professional manner. • Provide excellent customer service through phone, email, and face-to-face interactions. • Work closely with the sales team to ensure customer needs are met and exceeded. • Maintain accurate records of customer interactions and transactions. • Participate in training and development programs to improve skills and knowledge. • Contribute to a positive and productive work environment by being flexible, reliable, and punctual. What We Offer: • Competitive salary and benefits package. • Ongoing training and development opportunities. • A dynamic and supportive work environment. • The opportunity to work with a leading automotive recruitment company.