Customer Service Representative

Skills & Qualifications A bachelor's degree in any discipline (preferred). Exceptional communication and interpersonal skills, with the ability to build trust and rapport quickly. Proven track record of meeting or exceeding sales targets in a fast-paced environment. Proficiency in CRM tools and MS Office applications. A proactive attitude with the ability to thrive under pressure and adapt to changing priorities. Responsibilities Manage inbound and outbound sales calls while consistently following up on leads, resolving customer complaints, and providing exceptional customer service. Utilize CRM tools to track and analyze customer interactions, identify trends, and optimize sales strategies. Collaborate with internal stakeholders to develop and implement effective sales strategies, and provide regular feedback to improve overall performance. Requirements: Strong communication and interpersonal skills; Ability to work in a fast-paced environment; Proficiency in MS Office applications; Experience with CRM tools; Proactive attitude; Ability to adapt to changing priorities.