CSR Ducted

Job Description We are looking for a customer service representative oriented to details and focused on the customer to join our team. This role is responsible for processing customer orders efficiently and providing excellent customer service. Enter and process customer orders with precision through relevant systems. Provide timely updates and confirmation to customers about their orders. Coordinate with sales teams to ensure accurate order fulfillment. Ensure that all customer interactions are handled in a professional and courteous manner. Develop strong relationships with customers to build trust and loyalty. Identify and escalate any issues or concerns to the appropriate team members. Maintain accurate records of customer interactions and order status. Provide feedback to improve processes and services. Participate in training and development programs to enhance skills and knowledge. Keywords: [customer service, detail-oriented, customer-focused, order processing, system entry, timely updates, confirmation, sales coordination, professional interaction, relationship building, issue escalation, record maintenance, process improvement]