JobsInMass.com
2 months ago
Customer Service Product Support $25 $45 per hour
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Company information
- Company
- JobsInMass.com
- Location
- Chelsea, United States
- Posted
- 2 months ago
Job description
We are seeking a dedicated Work-From-Home Customer Service - Product Support professional to join our team. This role offers flexible remote work from Chelsea, Massachusetts, with a competitive pay rate of $25-$45 per hour.
As a Customer Service - Product Support representative, you will
Benefits include
As a Customer Service - Product Support representative, you will
- Assist customers via phone, email, and chat, providing timely and accurate solutions to product inquiries and issues
- Troubleshoot technical problems and guide users through troubleshooting steps
- Maintain detailed records of customer interactions and resolutions in our CRM system
- Collaborate with internal teams to escalate and resolve complex issues efficiently
- Provide feedback to improve product features and customer experience
Benefits include
- Flexible work hours and remote work environment
- Competitive pay rate with opportunities for bonuses
- Comprehensive training and ongoing support
- Health, dental, and vision insurance options
- Paid time off and holidays
Required skills
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