Customer Service & Product Specialist - German Speaking

Job Description We are seeking a dynamic and detail-oriented Client Service & Merchandising Representative to join our team. In this role, you will be responsible for managing the complete client lifecycle, from initial development to post-order support, ensuring exceptional service and driving sales growth. Responsibilities: Client Development & Relationship Management: Initiate and manage client development requests. Build and maintain strong relationships with assigned clients. Provide timely and effective communication to ensure client satisfaction. Product Knowledge: Stay up-to-date on product information, features, and benefits. Merchandising Support: Assist in the planning, execution, and evaluation of merchandising initiatives. Sales Performance: Meet or exceed sales targets by identifying opportunities for growth and developing strategies to drive sales. Reporting & Analysis: Provide regular reports and insights on client interactions, sales performance, and product knowledge. Requirements: 2+ years of experience in a customer-facing role; Strong communication and interpersonal skills; Ability to work independently and as part of a team; Proficiency in MS Office applications (Word, Excel, PowerPoint); Familiarity with CRM systems (Salesforce.com) is an asset. Benefits: Competitive salary and benefits package; Opportunities for professional growth and development; Collaborative and dynamic work environment.