Customer Service Operator

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Description:**

The selected person, in contact with colleagues from the Customer Services office, will handle anomalies and check inventories following a complaint or a request made by the customer.

Work mainly in back office, carried out on internal management software and in relation to the adjacent warehouse, to support the staff that follows the arrangement of the vehicles for deliveries.

Part of the task will be to follow the order invoicing and stapling process, managing anomalies (after reporting by the customer service office in contact with the customer), carrying out its role from an office located inside the warehouse.

Requirements:

- high school diploma;

- preferable experience in the Transport sector or in warehouse clerk activities;

- basic knowledge of English (B2);

- good command of the main IT tools;

- communication skills, interpersonal skills and teamwork skills

- working hours as per company organization

- availability for any overtime, when requested

**Employee Type:**

Fixed Term (Fixed Term)

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