Search Avenue
1 year ago
Customer Service Officer
Sign up to save this job, get alerts, and apply with an optimized CV.
Company information
- Company
- Search Avenue
- Location
- Singapore Singapore
- Posted
- 1 year ago
Job description
Founded in 2012, our client is a premier MOE-registered English enrichment brand with 13 centres across Singapore.
Responsibilities:
- Deliver professional customer service to hotline calls and front desk walk-ins.
- Be the first point of touch with customers.
- Handle and resolving customers enquires and feedbacks.
- Ensure that complaints are monitored and resolved.
- Actively engage with prospective customers, coordinate trial lessons, and support them in enrolling in our programmes.
- Manage class enrolments, student records, and handle payment transactions
- Support administrative tasks such as data entry, filing, and reporting
Requirements:
- Min GCE 'O' Levels
- Min 1 year of experience in education setting
- Good communication skills and customer service orientated attitude
- Able to work 4 weekdays and 1 weekend
Salary: Up to $4000
Working location: Centers island wide available (Will place you to a centre nearest to your home.)
Required skills
Interested in this position?
Create your free account and tailor your CV to match this job.