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Talent Trader Group

2 years ago

Customer Service Officer (Engineering/Call Center/North)

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Company information

Company
Talent Trader Group
Location
Singapore, Central Singapore
Posted
2 years ago
View all jobs at Talent Trader Group

Job description

Responsibilities: Handle incoming customer inquiries and provide excellent customer service. Assist customers with product information, technical support, and order processing. Resolve customer complaints and ensure customer satisfaction. Collaborate with internal teams to address customer issues and provide timely resolutions. Maintain accurate customer records and update customer databases. Conduct customer satisfaction surveys and gather feedback. Follow up on customer inquiries and ensure prompt responses. Ensure compliance with company policies and procedures.

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