Customer Service Representative Export

Function As a customer service representative on the export department, you are responsible for a broad range of operational, commercial, and administrative tasks related to transport: You are the coordination point and contact person for customers and the planning department. Orders accept, process in relevant systems and update. Develop and maintain relationships with customers and the planning department. Support transportation planning, primarily administratively. Carry out various administrative tasks, such as processing invoices, managing customer data, and maintaining records. Coordinate with other departments to ensure smooth operations. Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and ensuring customer satisfaction. Maintain confidentiality and handle sensitive information discreetly. Work in a team environment to achieve departmental goals and objectives.