Customer Service Logistics

Are you a driven specialist in customer service and logistics, looking for a challenging role? As 'Customer Service Logistics', you are the connecting factor between customers, internal teams, and logistical processes at our state-of-the-art production site in Lommel.

• You ensure a flawless order flow, informative communication, and optimal customer satisfaction within a dynamic, fast-growing international organization.
• You will work closely with various departments such as sales, planning, and production to guarantee high quality and service.
• You are expected to proactively devise solutions for complex requests and actively contribute to improving processes in an environment where innovation and sustainability are central.

For the position of Customer Service Logistics, we are looking for a candidate who recognizes themselves in the following skills and experience.

Skills and experience

• Bachelor's working and thinking level, preferably in a commercial or logistical direction.
• Minimum 5 years of relevant experience in customer service, ideally in a production or logistics environment.
• Strong communication skills in Dutch and English; knowledge of French and/or German is a plus.
• Experience with SAP, preferably with the SD module.
• Familiarity with Microsoft Office programs such as Excel, Outlook, and Teams.
• A customer-oriented attitude with strong problem-solving skills.
• Accurate, stress-resistant, and empathetic.
• A proactive team player who enjoys contributing to process improvement in a fast-growing organization.

For the position of Customer Service Logistics, our client in Lommel offers you:

• Competitive salary package that matches your experience and expertise.
• 42 vacation days per year, including public holidays.
• Extensive hospitalization and group insurance.
• Meal vouchers for extra convenience.
• Opportunities for professional growth through training and education.
• Additional benefits tailored to your career development.

With us, you don't just get a job, but a career full of satisfaction and opportunities to grow!

An internationally leading company in glass packaging with global ambitions. Since 2013, it has been producing billions of bottles annually and is expanding its operations to Europe and the US. The newest production facility in Lommel, with a capacity of 470,000 tons per year, will be fully operational by the end of 2026. With advanced technology and over 500 jobs, it strives for sustainable, high-quality glass solutions that meet international quality standards. The mission is to combine innovation and reliability for customers, society, and the environment.