Customer Service | Czech Polish Lithuanian English | Volvo Group | Ghent

Job description

At Volvo, they are looking for an enthusiastic customer service representative to join their Central-East team and contribute to their mission of getting vehicles back on the road quickly and efficiently.

Your duties:

- Provide first line support for international breakdowns: Wherever our customers are in Europe, you will be there to help them and address their concerns.
- Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs.
- Working together in a dedicated team: You will be part of a team that is committed 24/7 to providing our customers with the best possible support.

Keywords: customer support advisor, customer service, call agent, customer service representativeProfileBachelor thinking level.

Fluent in English, Czech, Polish and Lithuanian (minimum B2 level).

Flexible in working hours: Working in a full-time system is not a problem for you; rather, you enjoy the variety.

Driving license B: You must be able to come to the company independently.OfferVolvo contract fixed term (no interim contract, yes Volvo Contract).

- Working hours: 7.5 hours per day, 37.5 hours per week.
- Full time schedule with rotation of weekends and night shifts every 6 to 8 weeks.
- Vacation days: 20 days.
- Competitive salary supplemented with fringe benefits:
*Meal-time vouchers.
*Shift premium
*Company restaurant at democratic prices.

- Housing upon relocation for 1 month, including welcoming package.

- Application process:
*Interview with recruiter Adecco (screening).
*Teams interview with Volvo recruiter.
*Interview with department (language check).
*Teams interview with team manager
*Salary proposal


Are you the suitable candidate?
Don't wait any longer and apply now via the application button with your CV. We will respond to your application as soon as possible.
You can also email your CV stating the reference to: [email protected]

Would you prefer to make an appointment? Please call to schedule the appointment: 050 44 61 30

Always mention the reference 49196.

Good luck and hopefully see you soon!